The day we went to the taping of the Very Serious Crafts Podcast was cold and snowy, so we decided to stop in the West Loop for some ramen. We went to Ramen Takeya, a sister restaurant of one of the best rated ramen shops in the city, Wasabi. We haven’t been able to get up to Wasabi yet, but Ramen Takeya specializes in chicken broth ramen, which seemed interesting. Plus we have quite a few friends who don’t eat pork, so we figured we’d do some ramen research for them!
We got to the restaurant a little before they opened, so we had a chance to scope out the menu outside in the snow. When we got inside, we were barely greeted and I just had a bad feeling about the whole thing. (Basically, the host–who also was our server–tossed our menus on a table and walked away while we were still at the front of the restaurant.) The shop was decorated with old metal Japanese signs and advertisements, including an old Japan Post sign. I just loved the “old Japan” feeling of the place! We ordered drinks, a beer for Naoto and a lychee cocktail for me. The drinks were good, and so were the buns (pictured above.) But the service continued to be…cold. I got the Osaka Shio ramen, which has both pork and chicken broth. It was good. I enjoyed most of the toppings and the noodles, but I felt like the pork was extra fatty (which I know some people love, I’m just not one of them.) I also got buttered corn as an add-on, which would have been delicious if it didn’t come freezing cold. Naoto ordered the Chicken Paitan Ramen with fried garlic as an add-on topping. He really enjoyed his bowl (and half of mine!)
At the end of our meal, we weren’t offered another cocktail, or water, or dessert, or any sort of friendliness, so we just paid our check and left…which seems like all they wanted anyway. I feel bad writing a negative post, but man, customer service is important…especially when there are so many ramen restaurants in Chicago. And I think our experience was just so shocking for us because the West Loop has so many great places to eat and we’ve always had stellar service in that neighborhood. On the way home, I checked Yelp and all of the negative reviews mentioned the service and most of those people had our server, so…apparently no one at Ramen Takeya cares enough to give this dude some feedback. So, all-in-all, we’re glad we tried it, but a second visit isn’t in our plans. (Sorry to be a Debbie Downer today!)
What a bummer 😕